Introduction

UniExchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the practices described in this policy. If you do not agree with our policies and practices, do not use the Service.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, university email address, university affiliation, and profile information.
• Listing Information: When you create a listing, we collect details about the items you're selling, including descriptions, photos, pricing, and location information.
• Communications: We collect information when you communicate with other users through our messaging system or with our support team.
• Transaction Information: While we don't process payments directly, we may collect information about transactions you conduct through the Service.

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Device Information: We collect information about the device you use to access our Service, including device type, operating system, and unique device identifiers.
• Usage Information: We collect information about how you use the Service, including the pages you view, the time spent on those pages, and the links you click.
• Location Information: With your permission, we may collect precise location information to help you find items near you.

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Verify your university affiliation
• Connect buyers and sellers within the same university community
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience by presenting products and offers tailored to you

Information Sharing

We may share information about you as follows:

• With Other Users: When you create a listing or communicate with other users, certain information (such as your name, profile photo, and listing details) will be visible to them.
• With Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose information if we believe it's necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• To Protect Rights: We may share information to enforce our policies, prevent fraud, and protect the rights, property, and safety of UniExchange, our users, and others.
• Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic communications service is ever completely secure, so we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information:

• Access: You can access and update most of your account information through the app settings.
• Deletion: You can request deletion of your account and personal information by contacting us.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
• Location: You can control location permissions through your device settings.

If you are a resident of California, the European Union, or other jurisdictions with similar laws, you may have additional rights regarding your personal information. Please contact us for more information.

Children's Privacy

Our Service is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means, such as email. We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]